Privacy Policy
Our Privacy Commitment
At Tyrenqavilo, we take your privacy seriously and are committed to protecting your personal information while providing excellent financial planning consultation services.
This policy explains how we collect, use, and safeguard your information in compliance with Malaysian data protection laws.
Information We Collect
We collect information to provide personalized consultation services:
- Contact details (name, email, phone number, address)
- Financial information shared during consultations
- Communication preferences and consultation history
- Website usage data and technical information
How We Use Your Information
Your information helps us provide better consultation services:
- Delivering personalized financial planning consultations
- Communicating about your services and appointments
- Improving our consultation methods and website experience
- Complying with legal and regulatory requirements
Legal Basis for Processing
We process your personal data based on several lawful grounds:
Primary Legal Basis: We process your data on the basis of consent and legitimate interest
Data Sharing and Disclosure
We limit data sharing to essential circumstances:
- With your explicit consent for specific purposes
- To comply with legal obligations and regulatory requirements
- With trusted service providers under strict confidentiality agreements
Data Security Measures
We implement robust security measures including encryption, secure servers, access controls, and regular security assessments to protect your personal and financial information.
Your Privacy Rights
You have important rights regarding your personal information:
- Access your personal data and request copies
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw consent for data processing
- File complaints with regulatory authorities
Cookies and Tracking Technologies
We use cookies to enhance your website experience and provide personalized services.
For detailed information about our cookie practices, please review our Cookie Policy. Cookie Policy.
Data Retention Period
We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for financial consultation records.
Children's Privacy
Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age.
Changes to Privacy Policy
We may update this privacy policy to reflect legal changes or service improvements. We'll notify you of significant changes via email or website notice.
Contact Us About Cookies
For privacy-related questions or to exercise your rights, contact us:
Email: info@tyrenqavilo.com
Phone: +601672381506
Address: Jalan Panglima Bukit Gantang Wahab, 30000 Ipoh, Perak, Malaysia
This Privacy Policy was last updated on July 14, 2025