Terms & Conditions

Terms of Service

These terms govern your use of Tyrenqavilo financial planning consultation services. Please read them carefully before engaging our services.

By using our services, you agree to these terms and conditions in their entirety.

Definitions

For clarity, we define key terms used throughout this agreement:

  • Services: Financial planning consultation, analytical reviews, and related advisory services
  • Client: Individual or entity subscribing to our consultation services
  • Consultation: Professional discussion and analysis of financial planning matters
  • Subscription: Monthly recurring service agreement at $250 per month

Use of Our Services

Our services are designed for legitimate financial planning consultation purposes.

Permitted Uses

  • Seeking personal financial planning guidance
  • Requesting analytical reviews of your financial situation
  • Accessing consultation materials and recommendations

Prohibited Uses

  • Reselling or redistributing our consultation materials
  • Using services for illegal or fraudulent activities
  • Attempting to reverse-engineer our methodologies
  • Harassing staff or other clients

Your Responsibilities

As our client, you agree to:

  • Provide accurate information for consultations
  • Make timely payments for subscription services
  • Respect confidentiality of other clients
  • Follow professional recommendations responsibly

Intellectual Property Rights

All consultation materials, methodologies, and content remain the intellectual property of Tyrenqavilo.

We grant you a limited, non-transferable license to use consultation materials for personal financial planning purposes only.

Privacy and Data Protection

We are committed to protecting your personal and financial information in accordance with Malaysian data protection laws.

Please review our Privacy Policy for detailed information about data handling practices. Privacy Policy.

Payment Terms

Our subscription model ensures ongoing consultation support:

  • Payment Method: Monthly subscription via bank transfer or approved payment platforms
  • Billing Cycle: Charges occur monthly on the anniversary of subscription start date
  • Refund Policy: Refunds considered on case-by-case basis within 7 days of service commencement
  • Cancellation: 30-day written notice required for subscription cancellation

Limitation of Liability

Our liability is limited to the extent permitted by Malaysian law:

Service Limitations

We provide consultation and analytical reviews but cannot guarantee specific financial outcomes or results.

Indemnification

Clients agree to indemnify Tyrenqavilo against claims arising from misuse of consultation services or failure to follow professional recommendations.

Dispute Resolution

We prefer to resolve disputes through professional discussion and mediation:

Arbitration Process

Unresolved disputes will be subject to binding arbitration under Malaysian Arbitration Act 2005.

Arbitration Rules: Malaysian Institute of Arbitrators rules apply

Consumer Protection

Malaysian consumer protection mechanisms are available for eligible disputes.

Alternative Dispute Resolution Platform: https://www.bnm.gov.my/consumer-portal

Termination of Services

Either party may terminate the service relationship under these circumstances:

  • Breach of terms and conditions
  • Non-payment of subscription fees
  • Mutual agreement to discontinue services

Governing Law

These terms are governed by Malaysian law and subject to the jurisdiction of Malaysian courts.

Changes to Terms

We reserve the right to update these terms to reflect legal requirements or service changes.

Significant changes will be communicated via email with 30 days advance notice.

Severability Clause

If any provision of these terms is deemed invalid, the remaining provisions continue in full effect.

Entire Agreement

These terms, together with our Privacy Policy and Cookie Policy, constitute the complete agreement between Tyrenqavilo and clients.

Contact for Terms Questions

For questions about these terms and conditions:

Email: info@tyrenqavilo.com

Phone: +601672381506

Address: Jalan Panglima Bukit Gantang Wahab, 30000 Ipoh, Perak, Malaysia

These terms are effective from August 14, 2025